Public scope
Public product pages and a synthetic-data demo are available.
Contact
Bring the operating question, not a polished brief.
Tell us what your team does today, where the records diverge and what you need to validate.
Same conversation
Your questions stay with the human request.
Clear boundary
Customer business data belongs in authenticated product support.
Your choice
Contact details are requested only after you choose human follow-up.
Choose the shortest path to an answer.
AI presales
Xiaojiang answers from public product information and identifies reference-based fallback answers.
Choose human follow-up
Select human support in the chat, then voluntarily provide the contact details required by the existing advisor queue. A queued request does not mean an advisor has accepted it.
Sensitive business support
Existing customers should use the in-product support entry so identity, instance and visibility scope can be verified.
Ask Xiaojiang first
Ask a public product question without leaving contact details. Choose human support in the same conversation when you need it.
Use public product questions only. Do not send customer, learner, password or verification-code details.