Product capabilities

Run the work your organisation does every day in one place.

Move directly from lead follow-up and scheduling to attendance, class credits, payments and reports. The next person can continue from the latest record without entering it again.

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From the first enquiry to an owner’s business review.

Follow the full process below, or jump to the part your team needs to improve first.

01 / Leads & learners

Give every enquiry an owner and a next step.

Keep the enquiry source, sales follow-up, trial booking and learner profile connected from first contact to enrolment.

When this is complete, sales and office staff can continue serving the same customer.

Enquiries and customer records
Guardian and learner relationships
Trial booking and feedback
Follow-up tasks and sales history

Test this process with an advisor

02 / Classes & scheduling

Arrange teachers, space and time together.

See classes, teachers, rooms, courts, time slots and headcount while scheduling so conflicts can be found earlier.

When this is complete, everyone knows when and where the class runs and who teaches it.

Classes and chargeable items
Class and teacher arrangements
Rooms, courts and equipment
Calendar scheduling and conflict alerts

Test this process with an advisor

03 / Bookings & attendance

Know who booked, who arrived and how many credits were used.

Handle bookings, waitlists, attendance, leave, make-up classes, teacher notes and learner feedback around the same class.

When this is complete, attendance and class-credit use can be checked later.

Booking and waitlist
Attendance and group roll call
Leave, make-up and cancellation
Teacher notes and learner feedback

Test this process with an advisor

04 / Payments & class credits

Match money received, credits remaining and refund reasons.

Check orders, payments, class cards, used credits, bonus credits, transfers and refunds together.

When this is complete, class-credit changes and financial records can be reconciled.

Orders and payment records
Session, stored-value and term cards
Every use and remaining balance
Refund requests, confirmation and cancellation

Test this process with an advisor

05 / Business & teamwork

Owners do not need to rebuild reports at month end.

Lead, attendance, class-credit, payment and staff-task figures come from everyday records and are available whenever needed.

When this is complete, managers can find problems sooner and decide the next step.

Owner dashboards and reports
Staff tasks and reminders
Help and product updates
Xiaojiang and human support

Test this process with an advisor

Keep important work under control and easy to review.

Decide who can view or change information and which locations they can manage. Important actions are confirmed and recorded.

Access by role

Owners, managers, teachers and finance staff each see the information they need.

Confirm important actions

Show the result of attendance, refund and similar actions before they are completed.

Avoid duplicate records

A slow network or repeated click will not deduct credits or record payment twice.

Keep every change

See who changed important information and when.

Cover the main work of an in-person training business.

Leads & learners

EnquiriesCustomersLearnersTrial classesFollow-up tasks

Classes & attendance

ClassesGroupsTeachersSpacesSchedulingAttendance

Payments & class credits

OrdersPaymentsClass cardsUsed creditsConfirmationRefunds

Business support

ReportingRemindersSystem connectionsHelpSupportStaff access

Bring one real process into the trial.

We will help prepare the staff roles, services, locations and rules needed to test it.

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